If you're playing on PC or Mac, we'll need to review your game logs before we can assist you. 


You can find your logs here: 


What The Dub?!

PC: C:\Users\<username>\AppData\LocalLow\Wide Right Interactive\WhatTheDub\Player.log 

Mac: ~/Library/Logs/Wide Right Interactive/What The Dub/Player.log



Freedom Finger

PC: C:\Users\<username>\AppData\LocalLow\Wide Right Interactive\Freedom Finger\output_log.txt

Mac~/Library/Logs/Unity/Player.log


Please attached your logs when submitting a help ticket. Thanks!